Ordering Information

How can I place an order?
Orders can be placed on our website 24 hours a day, 7 days a week. Do you want to email, chat or talk to a customer service representative? We welcome you t...
Tue, Oct 27, 2020 at 12:24 PM
What payment options do you accept?
We accept Visa, MasterCard, American Express, Discover Card, PayPal, United States Postal Service Money Orders and wire transfers. All prices listed on Lacr...
Tue, Oct 27, 2020 at 12:25 PM
Does LacrosseMonkey verify my order?
All orders placed through LacrosseMonkey.com are subject to our verification process for order accuracy and authorized valid payment. For security reasons, ...
Tue, Oct 27, 2020 at 12:36 PM
Order Confirmation
A confirmation displaying an order number will appear on the checkout page immediately after your order is submitted. If an order confirmation did not appea...
Tue, Oct 27, 2020 at 12:26 PM
How long does it take to process my order?
It may take approximately one or two business days to process an order before it ships, provided that the merchandise is in stock, and that we are able to c...
Tue, Oct 27, 2020 at 12:26 PM
How do I track my order?
A shipping confirmation email including carrier-specific tracking information will typically be sent within 24 hours of item shipping. For example, if you p...
Tue, Oct 27, 2020 at 12:27 PM
Can I change my order after it has been placed?
Need to make changes to your order? We are happy to help. You have 30 minutes to change or cancel your order during normal business hours. Once your order s...
Tue, Oct 27, 2020 at 12:27 PM
Can I change the ship-to address for my order?
For the security of our customers, we are unable to make changes to shipping addresses and all shipments must be sent to an authorized cardholder address. I...
Tue, Oct 27, 2020 at 12:27 PM
How do I place a pre-order for a product?
Occasionally we offer our customers the opportunity to pre-order products due to their limited availability and/or popularity. By placing a pre-order, you w...
Tue, Oct 27, 2020 at 12:28 PM
What is drop shipping?
In some circumstances LacrosseMonkey.com will arrange for the item to be shipped directly from our source in order to help you avoid a longer wait time (e.g...
Tue, Oct 27, 2020 at 12:28 PM