LacrosseMonkey Support

If a Lacrosse Shaft or Head is broken due to a manufacturing defect, within the respective brand's warranty period, it may be eligible for replacement. In all cases, replacements are handled by the manufacturer directly. All sticks must be completely broken from gameplay or practice. Dings, dents, and scratches are NOT covered by Warranty. Heads must not be gratuitously abused, altered (i.e. pinched), defaced, or otherwise negligently damaged. Stringing components are not covered under warranty. Please view the information below to initiate a warranty claim for a Lacrosse Shaft or Head. Original proof of purchase is required for warranty. Once an exchange is authorized by the manufacturer, it will be necessary for the customer to mail, at their expense, the broken shaft or head. Once received, if the broken stick or shaft is deemed to be defective due to a manufacturing defect, a replacement will be sent at the manufacturer's expense and the broken merchandise becomes the property of the manufacturer. Warranty periods and conditions will vary by manufacturer, please view the Warranty Information listed on a product's page for more details.